Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Sierra Tucson to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Sierra Tucson.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Ready for Change: How the Admissions Team Supports Referring Professionals

Sierra Tucson – Ranked #1 in Newsweek’s list of Best Addiction Treatment Centers in Arizona for 2020!

Blake Master

By Blake Master
Director of Admissions

With direct efforts from behavioral health professionals who refer to Sierra Tucson, over 1,600 lives were touched in 2017. That’s 1,600 people making a change in order to feel better, improve, and thrive for years to come. It is not only these individuals who are taking a leap of faith when seeking treatment, but also their referring doctors, therapists, and counselors who are joining them on their journey. Having professionals feel prepared for this process is as important as having the residents feel comfortable and ready to begin. Sierra Tucson has refined the admissions process for healthcare professionals who reach out directly to our facility.

If you are a referring professional who is making a phone call to Sierra Tucson, you will be greeted by an admissions coordinator. He or she will gather clinical information regarding your client and walk you through our simple, two-step admission process. That’s it. In less than 90 minutes, your client will be ready to begin individualized treatment at Sierra Tucson.

Now, what happens while your client is in treatment? To ensure fluidity of care, Sierra Tucson will update you, the referring professional, weekly while your client is in treatment at our facility. We understand and respect that professionals have a history with the individual whom they referred, and the clinical information they  provide helps us deliver precise care. This weekly contact will continually happen until discharge. Sierra Tucson also understands that the upcoming change of treatment environment can be stressful for the individual and all parties involved. As your client’s treatment experience comes closer to completion, we make this process as smooth as possible for all involved.

Sierra Tucson has a three-pronged approach to its continuum of care. First, we communicate with the resident’s treatment team to assist with the individualized continuing care plan, which may include stepping down to a lower level of care (i.e., PHP, IOP, extended care, sober living, or continuing care with the referring professional). Second, the resident will be enrolled in Connect365, our year-long continuing care service offered at no additional cost; the individual will engage in weekly communication with his or her recovery coach for one year post-discharge to help with the transition from treatment to life in recovery. Finally, the resident will have all of the offerings that come with being a Sierra Tucson alum, including support groups offered throughout the country, workshops, social activities, and the annual Alumni Retreat.

Our primary goal is client success. Pending the appropriate releases, we believe that communication and working collaboratively with treatment professionals help create a supportive environment that aids in the resident’s healing journey.

“The intake department at Sierra Tucson is extremely effective and efficient. I can usually expect an email response to our inquiries within 90 seconds from two separate intake specialists. They are quick to run verification of benefits, and great on the phone with our clients and their family members. If we ever want something done quickly, we know that Sierra Tucson is the first place to call.”
– From an outpatient professional group in Newport, CA

 

Alumna Shares Her Gratitude

Thank you so much to everyone at Sierra Tucson, especially my counselor, Phil Mitchell.

Since completing treatment, I have finished both of my masters’ degrees (MSW and MPH), have a job as a study coordinator and smoking cessation counselor, and have started yoga teacher training.

Let the journey continue – it truly is a miracle!

With unending gratitude,

Jessica W.
Philadelphia, PA