Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Sierra Tucson to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Sierra Tucson.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Sierra Tucson Names New Director of Resident Experience

Sierra Tucson – Ranked #1 in Newsweek’s list of Best Addiction Treatment Centers in Arizona for 2020!

Kelly Palmiero selected to optimize patient care at premier residential treatment center.

TUCSON, Ariz. (Oct. 12, 2020) — Sierra Tucson, recently named the No. 1 addiction treatment center in Arizona by Newsweek magazine, has installed Kelly Palmiero as its director of resident experience.

Palmiero brings nearly 20 years of experience in customer service, sales, and management roles to the position, in which she will work closely with facility and division leaders to evaluate, analyze, develop, and deliver service packages that are designed to best meet the needs of Sierra Tucson’s patients.

“I’ve spent my career helping people change their lives for the better and inspire healing, and I’m excited to be able to continue that mission in the behavioral health field,” Palmiero said. “It’s a privilege to join a facility like Sierra Tucson that’s seen as such an innovative leader within the industry.”

Prior to joining Sierra Tucson, Palmiero worked for nine years in the medical aesthetics industry. She most recently served as an area manager for Ideal Image, where she oversaw 22 nursing professionals, 11 customer care receptionists, and nine sales consultants. In 2018, she was appointed as the regional sales trainer for Arizona, New Mexico, Colorado, and Utah.

She previously worked as the director of operations for a large fitness franchise, overseeing daily operations and finances for three locations and more than 13,000 members.

“Kelly has a wealth of experience in understanding how to exceed customers’ expectations,” said Sierra Tucson CEO Valerie Kading, DNP, MBA, MSN, PMHNP-BC. “She will be able to use that knowledge to develop industry-leading procedures and practices that can elevate Sierra Tucson’s already excellent resident experience to even greater heights.”

About Sierra Tucson

Established in 1983, Sierra Tucson is a nationally respected provider of comprehensive residential services for adults of all genders who have been struggling with substance use disorders and other mental and behavioral health concerns. Sierra Tucson has earned dual licensure as both an inpatient behavioral health unit and a residential treatment center and is accredited by The Joint Commission. The center employs a client-directed, outcome-informed approach to treatment, with an emphasis on evidence-based, research-supported services and integrative therapies. For more information about Sierra Tucson, visit