As the situation surrounding the COVID-19 pandemic continues to evolve, we want to ensure that you are informed on all we are doing for patient and staff safety at Sierra Tucson. We assure you that we continue to provide the highest-quality treatment services for mental health, trauma, chronic pain and substance use disorders. We are following CDC and WHO guidance for prevention measures to reduce the risk of COVID-19 at our facility, and working closely with state and local regulatory bodies.
As you know, there is no pause button for mental health concerns, not even during a pandemic. Our goal as healthcare providers is taking care of our patients who need treatment and support during this stressful and uncertain time. Now more than ever, it is critical to work collaboratively ensuring that people who need our help know they can still turn to us for healing. Some of the measures we have taken at Sierra Tucson to ensure patient and staff well-being include:
- Formed a COVID-19 task force, composed of medical providers and infection prevention nurses.
- Daily COVID-19 meetings for organization response planning and monitoring.
- Implemented hand hygiene protocols in accordance with guidelines issued by the Centers for Disease Control and Prevention (CDC).
- Maintaining the highest level of infection control and sanitization.
- Limiting business-related travel to essential trips only, requiring CEO authorization.
- Monitoring all coronavirus developments, news and recommendations from the Centers for Disease Control and Prevention (CDC), Arizona Department of Public Health, Arizona Department of Health Services, World Health Organization (WHO) and the Joint Commission (JC) to ensure that Sierra Tucson follows current best-practices to keep our patients and staff healthy and safe.
- Emergency preparedness policies updated for pandemic response.
- Ongoing communication with our local health officials and acute health care facilities for up to date community-specific guidance and medical care recommendations.
- Communication and public health notification processes in place if a case of COVID-19 is identified.
- Enhanced illness and infection screenings for all staff entering the premises.
- Suspended visitation to reduce exposure, protecting patient and staff health
- Pre-admission travel, exposure and symptom screening for all new patients who are entering our facility.
- Heightened awareness surrounding pre-existing medical conditions and high-risk individuals.
- Daily temperature and symptom screening for current patients.
- Social distancing measures education for patients and staff to reduce spread of infectious disease
- Development of tele-capabilities for outpatient and family programs.
- Increase in number of groups, lectures and activities to allow for reduction of group size to ten.
- Active monitoring of our medication supply chain.
- Tracking supplies of personal protective equipment.
- Monitoring travel alerts across the country in order to support our patients getting to the next step of their care.
Should a patient or staff member present with fever and/or respiratory symptoms, we will continue to follow our CDC-compliant assessment and treatment protocol to maintain the safety of our patients and staff. At Sierra Tucson, we are taking this pandemic very seriously, and all of our efforts are designed to ensure that COVID-19 does not prevent our partnership from continuing to help those in need of treatment. If you have any questions or concerns, please contact our Admissions team at 800-842-4487.
Jaime W. Vinck, MC LPC, NCC
Group Chief Executive Officer, Sierra Tucson