Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Sierra Tucson to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Sierra Tucson.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Maintaining Cultural Sensitivity in Residential Treatment

Sierra Tucson – Ranked #1 in Newsweek’s list of Best Addiction Treatment Centers in Arizona for 2020!

Cultural identity impacts the way in which an individual perceives the world around him or her. It shapes a person’s belief system, provides a sense of belonging, and influences the way he or she lives, speaks, acts, and thinks. As such, the behavioral health industry must not only recognize cultural differences and barriers, but also accommodate clients’ values and beliefs in order to provide quality care.

Care That’s Personal

At Sierra Tucson, we are committed to providing personalized assessments, treatment, and continuing care. We treat those under our care with utmost respect, and respond to their individual needs and preferences. Our resident-centered approach includes staff with heightened cultural sensitivity, which allows them to understand resident values and their pathology, as well as help guide clinical decisions. Implementing therapies that are integrative and evidence-based, while supporting cross-cultural practices and beliefs, results in truly individualized treatment and long-term recovery.

“Who we are and where we come from play a key role in how we view treatment and recovery,” says Rachel Pill, LCSW, cultural sensitivity liaison at Acadia Healthcare. (Sierra Tucson is part of the Acadia Healthcare family.) Pill, along with Acadia Treatment Placement Specialist Jane Davis, developed a Cultural Sensitivity Program (CSP) to train multidisciplinary staff, both clinical and non-clinical. “When we provide culturally sensitive services, we give clients an opportunity to stay connected to families and their communities, while also being true to themselves. This creates a positive framework for healing and recovery,” she adds.

Supportive Staff

Cultural sensitivity is about more than programs and services. It’s about personal relationships built on trust. Pill offers trainings for Sierra Tucson staff members to ensure they have the appropriate skills to meet cultural needs. “Training includes experiential cultural-identity exercises, understanding pathology versus religion, an overview on Judaism with a focus on the Orthodox community (our pilot community), and recognizing the role of family and community in a client’s treatment,” she says. While the multidisciplinary team of professionals at Sierra Tucson is available to provide services for all religions, ethnicities, and genders, its primary CSP training is geared toward the Jewish community.

From dietary modifications, to spiritual and religious practices, to traditions and customs, Sierra Tucson respects a resident’s culture by maintaining awareness. Support services provided by the Cultural Sensitivity Program are available to help establish a rapport between staff members, residents, and families, and to help individuals feel safe the moment they walk through the doors.

Cultural Integrity

Integrity is an important virtue that Sierra Tucson strives to uphold each day. Thus, maintaining cultural integrity for our residents is equally important. “When a treatment facility is culturally aware, it can strengthen a client’s ties to his or her support system and change the trajectory of a family forever,” Pill says. Sierra Tucson’s goal is to provide residents with the best possible treatment experience as they begin their journey toward lifelong recovery. Pill adds, “The idea behind CSP is to educate treatment providers and professionals about the need for cultural sensitivity, and to employ diversity training and practices throughout the behavioral health industry.”


Read an article from Arutz Sheva featuring Sierra Tucson Chief Medical Officer Michael Genovese, MD, JD, on treating trauma of sexual abuse in the Orthodox community.