Frequently Asked Questions

We typically have a community filled with a wide range of adults ranging in age from 18 to 70+.

Your length of stay varies based upon individual needs, program and clinical progress in treatment. Treatment planning is individualized and will be unique to your needs. Please speak to an intake coordinator for additional information.

Sierra Tucson’s beautiful lodges provides semi-private rooms (two residents per room) with full beds and amenities. Our experience and outcomes research demonstrate that residents have a fuller, richer experience when they have a roommate. A private room may be available at an additional cost, based on clinical need.

At Sierra Tucson we prefer that individuals focus on the issues at hand rather than routine chores. However, residents are responsible to keep their rooms tidy on a daily basis. Residents are also asked to be respectful and responsible members of the therapeutic community.

Days at Sierra Tucson begin with breakfast at 6:30 a.m., Residents then engage in a full schedule of therapeutic activities. Throughout the day, you will attend lectures and group sessions, and have consultations with your clinical and medical teams to develop a personalized treatment plan.

The program also incorporates a variety of other therapeutic activities, which may include Eye Movement Desensitization and Reprocessing (EMDR), Somatic Experiencing Therapy, Psychodrama, Equine-Assisted Psychotherapy, the Challenge Course, yoga, fitness, and other healthy recreational activities.

Dinner is served at 4:30 p.m., followed by evening lectures, dedicated time for reflection, and a range of community activities designed for enjoyment and connection. Sierra Tucson’s comprehensive daily programming typically concludes between 9:00 and 9:30 p.m.

In addition to the complimentary integrative service, individual integrative and therapeutic packages are also available for purchase.

Contacting family and loved ones by phone is permitted as determined by the treatment team. Business style computer stations are set up in each lodge’s common area with scheduled hours. Email and continuing care research are permitted. Electronics access (cell phones, tablets, etc.) requests are considered and determined by the treatment team for use in predetermined monitored campus locations only. Business related conference call requests are permitted as determined by the treatment team.

Visiting privileges are given at the discretion of the resident’s therapist, in accordance with the best interests of the resident. The primary therapist generally authorizes visitation after five full days of treatment—on Sundays and designated holidays. Visiting hours on Sundays are from 1-4 p.m. Visitors must follow the guidelines for appropriate attire and are asked to not bring any food, candy, soda, gifts, magazines, etc. to any resident. Visitors are required to check in at the main reception desk upon arrival.

Sierra Tucson’s Family Program is an integral part of the treatment process.

Please see information on the Family Program page.

An inpatient experience allows you the opportunity to work on your personal issues for a significant amount of time without the distractions or interruptions of daily life. By immersing yourself in treatment, you are able to look at all the facets of life, get to the root of issues, evaluate relationships and patterns of living, and reprioritize and restructure your life to begin a healthier, more fulfilling future. It is a time of total honesty with yourself in a supportive, nurturing and healing environment. Sierra Tucson blends a truly individual program with a wide variety of therapeutic approaches and an environment that gives each resident the tools necessary to achieve the highest likelihood of ongoing recovery. Treatment can give you the opportunity to live again – to realize that you are a good person with a bad disease. Inpatient treatment can help you start over with the tools, support, honesty, and courage to take back what has been taken from you – a deep appreciation for life, wellness, family… and hope! We are all miracles!

Call (855) 578-0241 to speak with a caring professional or complete the web form and an intake coordinator will contact you for a brief conversation about why you are seeking treatment, and to answer any questions you may have about the program.

You will work with the admissions staff to determine a start date that works best for your schedule.

Sierra Tucson will support you regardless of your professional circumstances. We will support your professional success.

Yes, there are phones located in the lodges, and we can arrange for supervised Skype sessions with loved ones. Computers are available for email communication with family.

If you are utilizing insurance, our evaluations will also be used to obtain pre-certification within 24 hours of your arrival. Our Utilization Review team will touch base with your insurance every 3-5 days to go over your progress. They will continuously ask your insurance to authorize days until they believe you are appropriate for a lower level of care.

When insurance stops authorizing, you will be notified and will have the opportunity to either extend via private pay or move forward with your aftercare plan.

Our team will advocate to your insurance company to get as many days covered as possible, however, we cannot guarantee how many days that will be. This will be based on your medical necessity for 24/7 care and ultimately up to your insurance company. Our Business Office team will be able to work with you regarding insurance coverage, payments for deductibles, and any other financially related needs that come up during your treatment. If your family member or loved one is the primary policy holder on your insurance, please let them know to expect a letter and/or contact from us regarding their plan benefits and procedures. Some insurance companies require information from the policy holder and we would need to contact them during your stay. It is important for our team to have the best way to contact the policy holder prior to your admission.

All information you provide is CONFIDENTIAL and protected by law.

Service animals are welcome with proper documentation. We understand the importance of your service animal’s presence during your treatment and are committed to providing a supportive environment for both of you.

For your convenience, a pet wash is available on campus for your service animal’s comfort and cleanliness.