Category: Article

A Warm Welcome to the UK

Sierra Tucson regularly invites professionals from all over the world to meet our caring staff and see our beautiful campus. We were fortunate to host several guests from the United Kingdom in September. Brent Clark, BA (Hons), MSC, a therapeutic director in London, shares highlights from his recent visit. I first heard about Sierra Tucson eight years ago when studying for my master’s degree in addiction psychology and counselling. Max... Read More

What Does “Quality” Mean at Sierra Tucson?

By Sue Menzie, BSN, MS Director of Quality Improvement Usually the terms quality improvement, quality management, and performance improvement evoke some very interesting emotions and responses in the health care industry. For most of my health care career, the Quality Improvement Department was also the “Gotcha” Department. Basically, the department that was always negative and condemning, representing a challenge to show “good numbers” so the organization didn’t end up on... Read More

Resident Satisfaction … And the Survey Says?

By Richard M. Walko, PhD Quality Management Coordinator Surveys say a lot actually. Because of our strong commitment to resident satisfaction, Sierra Tucson conducts a lot of surveys. Years ago, each resident was offered one general satisfaction survey to fill out right before completing his or her stay. Today, with an eye toward knowing, in real time, how satisfied our residents are, we have implemented an additional survey. At about... Read More

Individualized Treatment for Professionals

By Michael Genovese, MD, JD Chief Medical Officer, Sierra Tucson At Sierra Tucson, we recognize that our residents share much in common, but that we must also be mindful of the stressors and circumstances facing each individual. Men and women who are in high-pressure professions may be the first to offer help to others but the last to recognize the need within themselves. Even if they do, many put off... Read More

Family Matters: How Family Week Supports Lasting Change

By Michael G. Simpson, MSC, LAC Family Therapist at Sierra Tucson Sierra Tucson has been conducting Family Week with its residents and their families since its inception over 32 years ago. Both alumni and referents alike have been effusive in their praise through the decades for the transformations that occur within families and individuals who complete our Family Program. Family Week isn’t an aside from primary treatment; instead, it is... Read More

A Note on the State of Managed Care

A Word from Our Director of Admissions: Rich Appert A recent admission to Sierra Tucson had me reflecting on our industry’s current interaction with commercial payers and managed care as a whole. While legislators and advocacy groups continue to trudge forward from a bureaucratic perspective (moderately successfully), it’s hard not to grow mildly disconcerted at the “one step forward, two steps back” nature of the relationship. The downward trend in... Read More

Come to the Table: Sierra Tucson Family Dinner

By Jaime Vinck, MC, LPC, NCC Chief Operations Officer at Sierra Tucson “All great change […] begins at the dinner table.” -Ronald Reagan Eating together as a family creates an opportunity to bond and nourish not only the body, but the mind and spirit as well. As Sierra Tucson becomes our residents’ temporary home, and their process group becomes like family, we have chosen Friday evenings as a time for... Read More

What Is A Recovery Coach?

Connect365 provides the support individuals need following residential treatment Recovery coaching is a term that describes the relationship between coaches and residents post-treatment. According to the Association of Addiction Professionals (NAADAC), “Peer Recovery Support Coaches act as a recovery and empowerment catalyst: guiding the recovery process and supporting the individual’s recovery goals and decisions.” NAADAC also defines the relationship between coach and participant as a way to share lived experience... Read More

Maintaining Cultural Sensitivity in Residential Treatment

Cultural identity impacts the way in which an individual perceives the world around him or her. It shapes a person’s belief system, provides a sense of belonging, and influences the way he or she lives, speaks, acts, and thinks. As such, the behavioral health industry must not only recognize cultural differences and barriers, but also accommodate clients’ values and beliefs in order to provide quality care. Care That’s Personal At... Read More